Cognitive skills

Systems Thinking

A holistic view of interconnected influences and processes.

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Duration

3 days, 24 hours

Format

In person / online / hybrid

Learning outcomes

mapping complex situations
identifying the root causes of a problem
anticipating the impact of a single change on the whole system
key concepts: interconnectedness, feedback, causal loops, the “iceberg” model, leverage points

About the course

Systems thinking is the ability to view phenomena and problems as a whole made up of interconnected elements, and to understand the links between them, their feedback loops and their long-term consequences. It helps you see recurring patterns rather than isolated incidents, identify the root causes of a problem and anticipate how a single change will affect the whole system, avoiding short-term, superficial fixes. During the course, participants will learn the key concepts and tools of systems thinking (for example, causal loops, the “iceberg” model and leverage points), learn to map complex situations, and develop the skills to take a holistic, far-sighted approach to problems at work and in everyday life.

Who it is for

This course is designed for those who want to see the bigger picture, understand the root causes of problems and anticipate the consequences of change. It suits managers, analysts and anyone who works with complex processes.

Learning outcomes

Knowledge

key concepts: interconnectedness, feedback, causal loops, the “iceberg” model, leverage points
the role of recurring patterns and long-term consequences
the difference between systemic and superficial solutions

Practical skills

mapping complex situations
identifying the root causes of a problem
anticipating the impact of a single change on the whole system

Why choose this course

Many problems keep coming back because they are solved in isolation, without seeing the interconnections and consequences.

This course teaches you to look at phenomena as a whole, notice recurring patterns, identify the root causes of a problem and anticipate how a single change will affect the whole system.

If you want to avoid short-term, superficial fixes and develop a far-sighted approach, this course is for you.

Frequently asked questions

What is systems thinking?

It is the ability to view phenomena and problems as a whole made up of interconnected elements, and to understand the links between them, their feedback loops and their long-term consequences.

What will I learn on the course?

You will learn about causal loops, the “iceberg” model and leverage points, and you will learn to map complex situations and identify the root causes of a problem.

How is it useful at work?

It helps you see recurring patterns rather than isolated incidents, anticipate the impact of a single change on the whole system and avoid short-term, superficial fixes.