Intrapersonal skills

Emotional Self-Regulation

The ability to manage emotions and choose a conscious response.

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Duration

3 days, 24 hours

Format

In person / online / hybrid

Learning outcomes

pausing at the moment an emotion flares up and choosing a conscious response
staying calm and thinking clearly under stress, conflict and pressure
understanding other people's emotions and preventing conflict
the origins of emotions and the principles of emotional self-regulation

About the course

Emotional self-regulation is the ability to recognise, understand and consciously manage your own emotions, as well as to take other people’s emotions into account. It allows you to pause at the moment an emotion flares up, replace an automatic reaction with a conscious choice, stay calm in tense situations, prevent conflict and create an environment of trust. During the course, participants will learn to understand the origins of emotions, manage stress and express emotional tension constructively, and to apply these skills in teamwork, leadership and dealing with clients.

Who it is for

This course is created for those who work in stressful, tense or high-responsibility environments and want to manage their emotions so that they do not get in the way of decisions and relationships. It is suited to team members, managers and anyone who works with clients.

Learning outcomes

Knowledge

the origins of emotions and the principles of emotional self-regulation
the effect of stress and emotions on thinking and decision-making
ways of expressing emotional tension constructively

Practical skills

pausing at the moment an emotion flares up and choosing a conscious response
staying calm and thinking clearly under stress, conflict and pressure
understanding other people's emotions and preventing conflict

Why choose this course

In tense moments, it is often our reaction that decides whether we keep the relationship and our credibility intact or end up regretting what we said.

This course teaches you to pause at the moment an emotion flares up, understand where it comes from and replace an automatic reaction with a conscious choice.

You will gain practical skills for staying calm and thinking clearly under stress, conflict and pressure, and the difference will be felt immediately, both at work and in your relationships.

Frequently asked questions

Does emotional self-regulation mean suppressing emotions?

No. It is about noticing and understanding emotions and choosing a conscious response to them, not about not feeling them.

What will I learn during the course?

You will learn to pause at the moment an emotion flares up, understand where it comes from, manage stress, express emotional tension constructively and stay calm in tense situations.

How will this help in teamwork and in dealing with clients?

You will better understand the feelings of colleagues and clients, prevent conflict and create an environment of trust.