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Cognitive skills

Decision-Making

Assessing risks, impacts and options.

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Decision-Making · 1

Duration

3 days, 24 hours

Format

In person / online / hybrid

Learning outcomes

  • clarifying the goal and gathering the necessary information
  • comparing options in terms of risks and benefits
  • making and implementing balanced decisions under uncertainty
  • the main decision-making models: “benefits and risks” analysis, the criteria matrix, SWOT

About the course

Decision-making is the process of choosing the best-founded of several possible options and taking responsibility for that choice. It involves clarifying the goal, gathering the necessary information, comparing options in terms of risks and benefits, and implementing the chosen solution, even under uncertainty. During the course, participants will learn about the main decision-making models and tools (for example, “benefits and risks” analysis, the criteria matrix and SWOT), explore the cognitive biases that distort our choices, and learn to make balanced, well-founded decisions in good time, in both work and everyday situations.

Who it is for

This course is suitable for anyone whose work requires them to make frequent choices amid uncertainty and time pressure. It is especially useful for managers, project leads and those responsible for decisions.

Learning outcomes

Knowledge

  • the main decision-making models: “benefits and risks” analysis, the criteria matrix, SWOT
  • the cognitive biases that distort decisions
  • the stages of decision-making

Practical skills

  • clarifying the goal and gathering the necessary information
  • comparing options in terms of risks and benefits
  • making and implementing balanced decisions under uncertainty

Why choose this course

Decisions often have to be made amid uncertainty and time pressure, and that is precisely when cognitive biases have the greatest influence.
This course teaches you to clarify the goal, gather the necessary information, compare options in terms of risks and benefits (criteria matrix, SWOT) and recognise the mental traps that distort your choices.
You will learn to make balanced decisions in good time and to take responsibility for them.

Frequently asked questions

What does decision-making involve?

It involves clarifying the goal, gathering information, comparing options in terms of risks and benefits, and implementing the chosen solution.

Which models and tools will I learn about?

You will learn about “benefits and risks” analysis, the criteria matrix and SWOT, and you will also explore the cognitive biases that distort our choices.

Will the course help me make decisions under uncertainty?

Yes. The course teaches you to make balanced, well-founded decisions in good time, even under uncertainty.

Decision-Making

Tell us about your goals and we will propose a programme that fits your team.

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Questions? Need a quote?

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Chosen by:
Armeconombank
Ameriabank
Converse Bank
Araratbank
ACBA Bank
Amundi-ACBA
Fund for Armenian Relief (FAR)
Urban Foundation for Sustainable Development
Viva
Elcore
Element
Zenith Academy
Republican Union of Employers of Armenia
Armenian Caritas
GIZ
SRC Training Center
Soldier's Home

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