Cognitive skills

Structured Problem-Solving

Breaking a problem down into stages and analysing cause and effect.

Request a quote ›

Duration

3 days, 24 hours

Format

In person / online / hybrid

Learning outcomes

defining the problem correctly and breaking it down into stages
identifying root causes
proposing alternative solutions, evaluating them against criteria and choosing the best one
the stages of problem solving and the importance of defining the problem correctly

About the course

Structured problem solving is the ability to analyse complex problems with clear steps and a systematic approach, and to find effective solutions. It helps you define the problem correctly, identify its root causes, propose several alternative solutions, evaluate them against criteria and choose the best one, avoiding random or hasty decisions. During the course, participants will become familiar with the key problem-solving methods and tools (for example, the “5 Whys”, the cause-and-effect diagram and the decision matrix), will learn to apply them in practical situations, and will develop the skills to think systematically and act with a focus on results.

Who it is for

This course is designed for those who often face complex or recurring problems and want to solve them systematically, with clear steps. It suits professionals, team leaders and project team members.

Learning outcomes

Knowledge

the stages of problem solving and the importance of defining the problem correctly
key methods and tools: “5 Whys”, cause-and-effect diagram, decision matrix
the role of criteria in evaluating solutions

Practical skills

defining the problem correctly and breaking it down into stages
identifying root causes
proposing alternative solutions, evaluating them against criteria and choosing the best one

Why choose this course

Complex problems are often solved hastily, by treating the symptoms, and then they come back.

This course provides a clear methodology: defining the problem correctly, identifying root causes (“5 Whys”, cause-and-effect diagram), proposing alternative solutions and evaluating them against criteria.

By applying these tools in practical situations, you will learn to choose the best solution and avoid random decisions.

Frequently asked questions

What is structured problem solving?

It is the ability to analyse complex problems with clear steps and a systematic approach, and to find effective solutions.

Which tools will I learn about?

You will learn about the key problem-solving methods, such as the “5 Whys”, the cause-and-effect diagram and the decision matrix, and learn to apply them in practical situations.

How is this course useful at work?

It helps you define the problem correctly, identify its root causes, evaluate alternative solutions against criteria and avoid random or hasty decisions.