Intrapersonal skills

Accountability

Taking responsibility and keeping your commitments.

Accountability · 1

Duration

3 days, 24 hours

Format

In person / online / hybrid

Learning outcomes

  • defining commitments clearly and keeping promises
  • reporting back on time, admitting and correcting mistakes
  • evaluating your own work and making corrections
  • the essence of accountability and responsibility, and their link to trust

About the course

Accountability is the willingness to take responsibility for your own decisions, actions and results. It enables you to be clearly aware of your commitments, keep the promises you make, admit mistakes and correct them, and build trusting working relationships. During the course, participants will learn to define commitments, report back on time, replace a “someone else is to blame” mindset with an “I can make a difference” attitude, evaluate their own work, and apply the skills they have gained in their team, at work and in their relationships.

Who it is for

This course is designed for all employees, team members and managers who want to become a reliable colleague by keeping their promises and taking responsibility for their own decisions. It is also useful for anyone who wants to build a culture of accountability within their team.

Learning outcomes

Knowledge

  • the essence of accountability and responsibility, and their link to trust
  • the difference between the “someone else is to blame” and “I can make a difference” mindsets
  • the principles of defining commitments clearly

Practical skills

  • defining commitments clearly and keeping promises
  • reporting back on time, admitting and correcting mistakes
  • evaluating your own work and making corrections

Why choose this course

Trust is the currency of working relationships, and it is built not through grand promises but through small words that are kept.
This course teaches you to define commitments clearly, report back on time, honestly accept the consequences of your own choices and, after a mistake, not to hide but to put it right.
As a result, colleagues and clients can rely on you, and that opens up new opportunities both within your team and in your career.

Frequently asked questions

What is accountability, and how does it differ from simple responsibility?

Accountability is the willingness to take responsibility for your own decisions, actions and results, which also includes keeping promises and admitting and correcting mistakes.

What will I learn on the course?

You will learn to define commitments clearly, report back on time, shift from a “someone else is to blame” mindset to an “I can make a difference” attitude, and, after a mistake, not to hide but to put it right.

How will this affect my professional reputation?

When people know they can rely on you, trust grows and new opportunities open up at work, in your team and in your relationships.

Accountability

Tell us about your goals and we will propose a programme that fits your team.

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Questions? Need a quote?

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Chosen by:
Armeconombank
Ameriabank
Converse Bank
Araratbank
ACBA Bank
Amundi-ACBA
Fund for Armenian Relief (FAR)
Urban Foundation for Sustainable Development
Viva
Elcore
Element
Zenith Academy
Republican Union of Employers of Armenia
Armenian Caritas
GIZ
SRC Training Center
Soldier's Home

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